QUESTIONS TO ASK A ROOFER

??Before hiring a roofer it is best to ask some questions that will help in understanding them better. Some of the necessary questions are:

1)Ask them to give advice on which materials they would suggest using.

2)Ask for a guarantee on new or refurbishment work. NFRC offers guarantee schemes which back up, but are independent of, the contractor’s own guarantee. Remember that even the best contractors can go out of business whereupon their own guarantees become worthless, so make sure you will be covered.

3)Ask about payment terms before the work commences. Be careful on upfront payments ensure you know what you are getting for any upfront payment. It may be difficult to get monies back. Contractors offering cash / VAT-free deals are not easily tracked down if things go wrong.

4)Ask them to provide a written warranty for their services.

5)Ask about their experience and referrals.

6)Ask if they have all the necessary licenses and permits.

7)Ask if they have up-to-date workmen’s insurance so that you are not held liable for any injuries on site.

8)Ask if they have their safety equipment.

9)Do you bring a container for refuse material?

10)What will you do in the case of in climate weather during the job? If the prettiest of days turns into a rain storm, what will the roofing company do to protect the interior of your home? Make sure your roofer has a plan for this. Your roof should be covered in some type of plastic sheeting or tarpaulin to ensure it, and everything beneath it, remains dry. Also ask what the plan is if the rainy days extend for a while. Will the company come back to ensure the covering is keeping the home dry? If there is a storm with high winds, will someone be available to come out and secure the covering if it appears to not be holding?

11)What is the warranty on my new roof?

12)Is there going to be someone on site with whom I can communicate? If you return home after a long day at work to find your roof is as open as a convertible and the company is ready to leave for the night, you want to know there is a project manager on site with whom you can communicate your concerns. While some companies will tell you during the sale that you’ll have someone on site managing the job, you might find when the crew shows up in the morning no one is sure who that project manager is. Find out before you leave for the day. If you still don’t know, call the company and ask.  A reputable roofing company will have someone on site throughout the project to answer questions and address concerns.

13)What is the roofing company's safety policy? Every roofing company should have its own internal safety code and policies.

14)Can I hire an independent roofing consultant to oversee the work?